Please email:
insthelp@us.ibm.com and put in the Subject ECM Learner Portal ID Requests. Make sure to include your first and last name. You should list your corporate email address, as this will be your User ID that would be registered in the ECM Learner Portal.
or
Please call:
888-502-5511 (US)
001-404-238-6000 (Direct outside United States)